Article One | Heirloom Sunglasses and Eyeglasses

OUR COMMITMENT

Your privacy is important to us. This Privacy Policy explains how Article One Eyewear (“we,” “us,” or “our”) collects, uses, and protects personal data through your interactions with us, including when you visit articleoneeyewear.com, create an account, or purchase products through our site. 
﻿
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. 
﻿
We do not sell your Personal Information. We do not distribute or lease your Personal Information to third parties unless we have your permission or are required to do so by law. 
﻿
We use your Personal Information in accordance with this Privacy Policy.

WHAT INFORMATION DO WE COLLECT?

We collect information to operate our website and provide our products and services effectively. 
﻿
Personal Information 
﻿
You may provide Personal Information directly when you create an account, place an order, subscribe to communications, or contact us for support or information. 
﻿
This information may include: name; email address; shipping and billing address; postal code; preferences and interests. 
﻿
Marketing & Account Information 
﻿
We may collect responses to surveys or promotions, purchase history, account credentials (used solely to verify access), and preferences related to communications and products. 
﻿
Device & Usage Data 
﻿
When you use our site, we may automatically collect IP address, browser type and language, device type and operating system, pages viewed and actions taken, date and time of access, and search queries entered on our site. This information helps us understand site performance, improve functionality, and troubleshoot technical issues. 
﻿
Cookies & Similar Technologies 
﻿
Cookies are small files placed on your device that help us analyze web traffic and improve your experience. Cookies allow us to recognize returning visitors, remember preferences, and understand site usage. Most browsers automatically accept cookies, but you may modify your browser settings to decline cookies. Please note that disabling cookies may limit certain site functionality. 
﻿
Third-Party Analytics & Tracking 
﻿
We may use third-party tools (such as analytics services, advertising pixels, and email platforms) to better understand user behavior and deliver relevant communications. These providers may collect information in accordance with their own privacy policies.

HOW DO WE USE THIS INFORMATION?

We use collected information to: provide access to our site and products; process and fulfill orders; respond to inquiries and support requests; manage user accounts; improve our website and product offerings; conduct analytics and internal research; send marketing communications related to Article One Eyewear (you may opt out at any time); and comply with legal obligations. 

LEGAL BASIS FOR PROCESSING (EU/UK USERS)

If you are located in the European Economic Area or United Kingdom, we process your Personal Information only where we have a lawful basis to do so, including your consent; performance of a contract (such as fulfilling an order); compliance with legal obligations; or our legitimate business interests (such as improving our products and communications), where those interests do not override your rights. 

HOW LONG DO WE KEEP YOUR DATA?

We retain Personal Information only as long as necessary to provide our products and services, maintain your account, and meet legal, tax, and regulatory requirements. If you have a user account, we retain your information until you request account closure, subject to any legal retention obligations.

YOUR PRIVACY RIGHTS

You have the following rights regarding your Personal Information: 
﻿
Right to Access – request a copy of the Personal Information we hold about you. 
Right to Correction – request correction of inaccurate or outdated information. 
Right to Deletion (Erasure) – request deletion of your Personal Information, subject to legal requirements. 
Right to Portability – request your Personal Information in a commonly used, machine-readable format. 
Right to Withdraw Consent – withdraw consent for marketing communications at any time. 
﻿
To exercise these rights, please contact us at service@articleoneeyewear.com.

CALIFORNIA PRIVACY RIGHTS (CCPA / CPRA)

If you are a California resident, you have the right to: know what Personal Information we collect, use, and disclose; request deletion of your Personal Information; opt out of the sale or sharing of Personal Information (we do not sell Personal Information); and not be discriminated against for exercising your privacy rights. Requests may be submitted by contacting service@articleoneeyewear.com.

HOW DO WE PROTECT YOUR INFORMATION?

We use appropriate physical, technical, and organizational safeguards to protect your Personal Information, including secure systems and access controls. Account access is protected by user credentials. While we use commercially reasonable measures to safeguard data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. 

DO WE SHARE YOUR INFORMATION?

We may share Personal Information with trusted third-party service providers who assist us with website hosting, order fulfillment, payment processing, marketing communications, and analytics. These providers are authorized to use your information only as necessary to perform services on our behalf. We may also disclose information where required to comply with legal obligations. We do not sell or share Personal Information for third-party marketing purposes.

LINKS TO OTHER WEBSITES

Our site may contain links to third-party websites. Once you leave our site, we are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies. 

PROTECTING CHILDREN

Article One Eyewear does not knowingly collect Personal Information from children under the age of 13. Our site is intended for a general audience. In compliance with the Children’s Online Privacy Protection Act (COPPA), children under 13 may not create accounts or make purchases on our site. 

CONTACT INFORMATION

If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us: 
﻿
Article One Eyewear 
﻿
Email: service@articleoneeyewear.com 